KAWO Case Study on Network Performance Solutions

This case study details KAWO, an enterprise social media platform that facilitates the management of China-based social media channels such as WeChat, Weibo, and Douyin. Founded in 2013 and based in Shanghai, KAWO serves globally dispersed companies requiring effective collaboration across different time zones. The document outlines the challenges faced by KAWO, particularly the need for reliable and fast application performance while minimizing complexity. Co-Founder Alex Duncan emphasizes the importance of internal approvals and communication within marketing teams. To address connectivity issues, KAWO adopted a data-driven approach, testing various vendors before selecting Aryaka for its stable global performance and managed services. Following the deployment of Aryaka, KAWO achieved improved network performance, enabling the addition of new features like video uploading that were previously unfeasible. The case study highlights the successful partnership between KAWO and Aryaka, showcasing the benefits of their collaboration.