Accounts Payable Automation at Sturdy Memorial

This case study details the implementation of Accounts Payable (AP) automation at Sturdy Memorial, a regional healthcare system in Massachusetts and Rhode Island. The organization transitioned to Workday Financial while automating their AP operations to enhance efficiency. Prior to this change, the AP department relied heavily on manual processes, resulting in increased errors and time-consuming tasks. The study outlines the challenges faced by Sturdy Memorial, including the complexities of healthcare finance and the need for improved financial transparency. By partnering with Ascend, they were able to implement a solution that achieved 98% automated invoice entry and 65% touchless processing. The collaboration with Ascend not only streamlined their workflows but also provided ongoing support and training, allowing the AP team to focus on critical tasks such as reporting and analytics. Overall, the automation project significantly reduced manual work and improved operational efficiency within the healthcare system.