Los Angeles County Internal Services Department Fleet Management Case Study

This case study examines the fleet management practices of the Los Angeles County Internal Services Department (ISD). Established in the 1980s, the ISD provides various services, including fleet management for approximately 20,000 county vehicles. The case study outlines the department's use of AssetWorks software, which has significantly improved operational efficiency by streamlining processes from vehicle procurement to maintenance. It details the functionalities of AssetWorks FleetFocus and FuelFocus, which have addressed issues such as fuel theft and enhanced data management. The case study also discusses the integration of telematics solutions to monitor vehicle health and optimize maintenance practices. Additionally, it highlights the upcoming implementation of AssetWorks’ EDGE mobile management software, aimed at improving workflows and documentation on the shop floor. The insights gained from these technologies are expected to enhance decision-making and operational transparency across the department.