New Hampshire Department of Transportation Asset Management Case Study

This case study details the New Hampshire Department of Transportation's (DOT) transition from legacy fleet management systems to AssetWorks Enterprise Asset Management (EAM) software. The New Hampshire DOT, based in Concord, oversees the safe and efficient movement of people and goods across various transportation modes. The agency aimed to enhance its asset management capabilities beyond just vehicles to include infrastructure and equipment. The migration to AssetWorks EAM began in December 2021 and went live in July 2022. The case study outlines the selection process for the software, highlighting the need for integration capabilities, mobile accessibility, and vendor support. It also discusses the challenges faced during the transition, including user adaptation and the need for agency-wide understanding of the new system. The implementation of EAM is expected to improve data accessibility and reduce errors, ultimately enhancing operational efficiency for the New Hampshire DOT.