Ramsey County Parks and Recreation Asset Management Case Study

This case study details the implementation of AssetWorks Enterprise Asset Management (EAM) by Ramsey County Parks & Recreation to enhance operational efficiency and asset management. The department manages a diverse portfolio of 6,500 acres, including parks and recreational facilities, and faced challenges with manual tracking and accountability. The EAM system centralizes operations, streamlines maintenance, and supports data-driven decision-making. Key features include mobile workflows, GIS integration, and crew-level organization. Early outcomes indicate improved task completion, faster field response, and enhanced resource allocation. The case study emphasizes the importance of user adoption and training in realizing return on investment (ROI). It outlines long-term benefits such as proactive asset management, data-driven capital planning, and sustainable financial impact. The findings suggest that structured implementation and frontline engagement can lead to measurable operational and financial ROI, positioning the department for future challenges and opportunities.