Design Considerations for Job Aids

This guide outlines the design considerations for creating effective job aids. Job aids serve as tools that provide information on how to perform tasks, thereby reducing the need for recall and minimizing errors during task execution. The document explains various formats of job aids, including checklists, templates, step-by-step instructions, user manuals, flowcharts, and infographics. It details the types of tasks suitable for job aids, such as those performed infrequently, complex tasks, and tasks with a high consequence of error. Additionally, the guide presents tips for creating job aids, emphasizing the importance of learner-centric design. Key recommendations include focusing on one task per job aid, keeping content brief, using visual elements, and ensuring accessibility. The guide also discusses the importance of context and familiarity in language and examples used in job aids, as well as considerations for digital environments. Overall, it provides a comprehensive framework for developing effective job aids that enhance learning and task performance.