Large American Bank Cognos User Migration Case Study

This case study details the user migration process undertaken by a large American bank to modernize its IBM Cognos Analytics environment. The bank engaged Attain Insight to facilitate a complex migration of users with the aim of consolidating three legacy directory instances into a single Microsoft Active Directory instance to enable smartphone-based authentication through Okta. The migration was carried out over a weekend to minimize disruption, allowing operations to resume by Monday morning with minimal downtime. Key steps in the migration included careful project management, precise user mapping, and the use of Attain Insight's Security 4X orchestration solution to automate the process. This solution mapped over 50,000 directory records to more than 15,000 Cognos accounts, ensuring data integrity and preserving permissions. The partnership allowed for ongoing content cleanup and automated user account management, resulting in an efficient analytics environment. The successful migration enabled the bank to retire legacy systems and enhance security measures.