Bass Coast Shire Council IT Solutions Partnership

This document is a case study detailing the partnership between Bass Coast Shire Council and Atturra in providing managed IT services. The council, located in Victoria, Australia, has experienced significant growth and aims to enhance its infrastructure and service delivery through innovative IT solutions. The case study outlines the challenges faced by the council's internal IT team, including outdated infrastructure and the need for additional resources and expertise. Atturra was selected as a partner due to its local presence and commitment to meeting the council's technical and business needs. The outcomes achieved include improved service delivery, successful transition to remote work during the COVID-19 pandemic, and enhanced cybersecurity measures. The document also highlights specific initiatives undertaken, such as the implementation of network segmentation and the transition to SD-WAN technology. Overall, the partnership has enabled the council to effectively respond to challenges while ensuring value for taxpayers.