Dstny for Service Providers NL Case Study

This case study details the collaboration between Dstny for Service Providers NL and AudioCodes, focusing on the implementation of the AudioCodes Live Platform to enhance Microsoft Teams Direct Routing services. Dstny aimed to optimize their existing infrastructure by replacing session border controllers with a more efficient solution that supports scalability and cost-effectiveness. The objectives included simplifying the deployment of Direct Routing services, ensuring seamless integration with existing operations, and enhancing customer experience through innovative voice services. The study outlines how Dstny leveraged AudioCodes' managed services to deliver a robust Teams Phone solution for their customers, particularly Odido, formerly T-Mobile Netherlands. The integration of AudioCodes Routing Manager provided centralized control over routing decisions, improving operational efficiency. The partnership resulted in significant improvements in service delivery, cost reduction, and operational streamlining, ultimately enhancing the communication capabilities of Dstny for Service Providers in a competitive telecommunications landscape.