Cargill Automation Journey Case Study

This case study outlines Cargill's five-year automation journey, resulting in significant operational improvements and cost savings. The organization, with a global presence, identified the need for standardized processes across its business units to reduce manual labor and human error. Over the course of five years, Cargill deployed 236 automations, capturing 700 opportunities and achieving savings of $19 million. Key automations included enhancements in order entry and vendor deactivation processes, which improved efficiency and customer satisfaction. The study details specific use cases, such as the automation of order processing, which handled 50,000 orders annually, and a bot that deactivated over 268,000 inactive vendor records, transforming the task into a touchless process. Looking ahead, Cargill plans to enhance its automation program by collaborating with executive-level users to identify further opportunities for automation and integrating more advanced process discovery techniques.