State of Intelligent Automation Report 2023

The State of Intelligent Automation Report 2023 is a comprehensive research report that surveys C-level executives and automation leaders to reflect the current global landscape of automation. It emphasizes the integration of artificial intelligence and machine learning with automation, particularly focusing on generative AI technologies. The report outlines the economic and operational forces shaping the automation market and discusses how organizations are leveraging intelligent automation to enhance productivity and drive innovation. It presents findings from a survey conducted with over 1,000 decision-makers across various industries, detailing their experiences and projections regarding automation investments. Key insights include the rising prioritization of intelligent automation in corporate strategies, the importance of empowering business users through citizen development, and the critical need to address security and privacy concerns associated with AI technologies. The report also highlights the expected growth in automation investments and the challenges faced by organizations in adopting AI solutions.