Solutions Clinical Pharmacy Case Study

This case study details the establishment and growth of Solutions Clinical Pharmacy, founded by pharmacists Leigh Fehr-Little and April Duchscherer. The pharmacy was created with a vision to emphasize community relationships and problem-solving for medication-related concerns. By focusing on personalized service and fostering connections with clients and healthcare professionals, the pharmacy has experienced rapid growth, expanding to a team of approximately 20 members. The case study outlines the strategic decision to implement Auto-Star’s Star-Plus point of sale solution, which has provided accessible customer support and streamlined operations. The pharmacists highlight the importance of user-friendly software that requires minimal training, thus saving labor costs. The integration of the Star-Plus system with their pharmacy software has improved efficiency in managing accounts receivable and inventory. Looking ahead, Solutions Clinical Pharmacy aims to continue expanding its services and community engagement, ensuring that they maintain a focus on meaningful customer relationships.