Breville's ERP Transformation for Market Expansion

This case study outlines Breville's strategic upgrade of its enterprise resource planning (ERP) system to enhance its market entry capabilities. Faced with limitations from a highly customized legacy system, Breville aimed to streamline its operations and reduce the time required to enter new markets. The company partnered with Avanade to implement Microsoft Dynamics 365, which provided a standardized, agile solution that significantly improved operational efficiency. The implementation allowed for faster deployment across multiple regions, enabling Breville to enter new markets 80% faster than before. The use of agile methodologies facilitated continuous feedback and rapid iterations, leading to improved business processes and customer experiences. Additionally, the integration of Microsoft Power BI with Dynamics 365 enhanced data analytics capabilities, providing better visibility into supply chain operations. The results of this transformation not only reduced IT costs but also positioned Breville for exponential growth in the global market, ultimately allowing the company to better meet customer demands.