Symrise AG Microsoft 365 Migration Case Study

This case study details the migration of Symrise AG from Lotus Notes to Microsoft 365, focusing on enhancing employee experience and adapting to new work habits. The project, guided by Avanade, began with a pilot program that tested Microsoft Outlook, Teams, and OneDrive for Business. Following a successful pilot, a comprehensive change impact analysis was conducted to support employees during the migration. The initiative aimed to improve collaboration, data security, and onboarding processes, particularly in light of the pandemic. Symrise's approach included extensive training, an intranet knowledge base, and engaging consulting days to raise awareness and facilitate the transition. Feedback indicated a positive response to the changes, with employees embracing the new tools and collaborating more effectively. The study emphasizes the importance of adapting workplace culture and behavior to leverage digital solutions, ultimately leading to a more flexible and efficient working environment. The migration project reflects Symrise's commitment to modernizing its workplace and enhancing employee satisfaction.