Avaya is a telecommunications company based in the United States, founded in 2000, with a workforce ranging from 5,001 to 10,000 employees. The company operates primarily within the telephony and wireless sectors, as well as general telecommunications and media publishing. Avaya's expertise is reflected in its focus on advancing communication technologies and services that facilitate connectivity and collaboration. A recent document published by Avaya, titled "2023 EDUCAUSE Horizon Report: Holistic Student Experience Edition," highlights trends in higher education, particularly the importance of fostering student connection and belonging through holistic programming and learning opportunities. The report discusses the evolving landscape of higher education, emphasizing the role of technology, including artificial intelligence, in supporting student needs and enhancing the overall educational experience. This document aligns with Avaya's commitment to leveraging technology to improve communication and support systems within educational institutions. The company continues to engage with various stakeholders to address the dynamic challenges faced in the telecommunications industry and related sectors.