Summary
This white paper discusses the urgent challenges faced by water and wastewater utilities, particularly aging infrastructure, extreme weather conditions, contaminants, and cybersecurity threats. It describes how adopting "Intelligent Water" solutions, which include digital twins and hybrid edge-to-cloud technologies, can help organizations integrate operational technology (OT) and information technology (IT), thereby leveraging real-time data and artificial intelligence (AI) for improved decision-making. The document outlines practical applications and benefits, including a reported 25% reduction in water loss and significant savings in capital expenditures through enhanced pressure management. Real-world implementations, such as those by Gwinnett County and the Los Angeles Department of Water and Power, illustrate how these technologies can lead to increased operational efficiency and improved collaboration among teams. The insights presented emphasize the need for modernized strategies to ensure resilient and equitable water services in the face of growing challenges.
