Adams County ProjectDox Implementation Case Study

This case study details the implementation of Avolve's ProjectDox by Adams County, Colorado, aimed at improving their plan review process. Prior to the implementation, the county faced significant challenges due to manual processes and communication gaps, which hindered efficiency and service delivery. The existing system resulted in delays and frustration for both staff and applicants, with applications often getting lost or forgotten. After adopting ProjectDox, the county experienced marked improvements in communication, efficiency, and transparency. The new system allowed applicants to track the status of their projects, significantly reducing review times and enhancing collaboration among departments. The case study outlines the criteria Adams County considered when selecting ProjectDox, including the need for seamless integration with existing platforms and improved resubmittal management. Overall, the implementation of ProjectDox has provided a stable foundation for the county's ongoing development projects, particularly in light of rapid growth and increased permit application volumes.