Case Study on ProjectDox Implementation at CDOT

This case study details the implementation of ProjectDox at the Chicago Department of Transportation (CDOT), which is responsible for managing public-way infrastructure in Chicago. The document outlines how CDOT transitioned to ProjectDox after their previous electronic plan review solution was discontinued. The new platform has enabled CDOT to more effectively manage utility dig projects, resulting in significant cost savings and reduced disruptions. The case study highlights the integration of ProjectDox with CDOT's permitting solution and its mapping capabilities, which were critical for their operations. It describes the workflows created through ProjectDox that improved communication and efficiency among stakeholders. Additionally, the case study presents data indicating that CDOT has maintained a low underground utility damage rate, significantly below the national average, due to proactive stakeholder participation. The implementation of ProjectDox has reportedly saved the city approximately $24 million in 2022 through improved processes and coordination across multiple utilities.