Minneapolis Digital Solution Case Study

This case study details the implementation of Avolve's ProjectDox by the City of Minneapolis, which transitioned from paper to electronic plan review in 2016. The city recognized the limitations of paper processes and sought a digital solution to enhance efficiency across various departments, including land use, development, health, and fire services. The study outlines the challenges faced with the previous system, such as visibility issues and the cumbersome check-out process for paper plans. After integrating ProjectDox, the city experienced improved operations, reduced review cycles, and enhanced communication with applicants. The case study highlights how ProjectDox has streamlined workflows and provided standardization across departments, allowing for better management of resources and improved citizen experiences. The insights gained from the system have enabled the city to identify inefficiencies and make data-driven decisions to enhance their processes further.