Washington Suburban Sanitary Commission ProjectDox Implementation Case Study

This case study details the Washington Suburban Sanitary Commission's (WSSC) implementation of ProjectDox, a comprehensive electronic plan review solution aimed at improving their plan review process. WSSC faced challenges with a traditional paper-based system that resulted in long review cycles and inefficiencies. The implementation of ProjectDox led to a significant reduction in plan review time from eight weeks to just two to three weeks, representing a 75% decrease. Additionally, the rejection rate for submissions dropped from 85% to less than 15% after 18 months of use. The case study outlines the transition process, emphasizing the importance of user adoption and training, as well as the establishment of clear expectations and communication. WSSC also achieved notable sustainability benefits, saving approximately 80,000 drawing sheets for every 100 site utility plans submitted, which aligns with their environmental stewardship goals. Overall, the implementation of ProjectDox resulted in enhanced collaboration, transparency, and efficiency in WSSC's operations.