Summary
This case study details the implementation and use of Axiad Cloud for multi-factor authentication at Horizon Blue Cross Blue Shield of New Jersey. The primary use case involves providing secure access for internal employees, contractors, and vendors through VPN and local endpoint access. The solution is noted for its ease of use, particularly with smart card authentication, which simplifies the login process by allowing users to enter a numeric PIN instead of a complex password. The case study outlines the benefits of reduced authentication time and administrative efforts, as well as the scalability of the solution, which accommodates thousands of users. The initial setup was completed in 45 days, and the ongoing management requires minimal resources. Feedback on the solution indicates high user satisfaction and a seamless integration process. While there are minor challenges related to compatibility with evolving operating systems, the overall experience with Axiad Cloud has been positive, highlighting its role in enhancing the organization's security posture.
