2024 Industry Trends Report for Home-Based Care Providers

This document is a report detailing the findings from a survey conducted in December 2023 among home-based care providers. The survey, executed by Axxess in collaboration with various associations, reveals that care at home organizations are focusing on improving operational efficiencies while navigating changes in payment dynamics and regulatory challenges. Key challenges identified include staffing issues, with 62% of respondents citing it as a primary concern, followed by changing payment dynamics affecting 51%. The report indicates that only 10% of organizations feel fully prepared for upcoming regulatory changes, suggesting a significant need for process improvements. Additionally, the report outlines opportunities for enhancing organizational performance, emphasizing the importance of technology investments to streamline operations, improve employee engagement, and optimize clinical documentation. The conclusions highlight best practices recommended by industry leaders to help agencies thrive in the evolving landscape of home-based care.