Hometown Home Health Census Growth Case Study

This case study details how Hometown Home Health achieved a 63.3% growth in census through the implementation of Axxess intelligence®. The organization aimed to grow strategically without increasing administrative burdens or staffing. By optimizing resources and automating workflows, Hometown Home Health enhanced operational efficiency and productivity. Key strategies included reducing clinician documentation time through auto-generated summaries, which saved approximately 780 hours annually and resulted in labor savings of around $35,000. Additionally, automated eligibility summaries helped prevent revenue cycle delays, saving 228 hours and about $6,840 in labor costs. Routing optimization further improved clinician productivity, reducing travel time by 30% and allowing for an additional visit per clinician per day. Overall, the integration of Axxess intelligence® led to significant cost savings and increased revenue capacity, reinforcing Hometown's position as a high-performing provider in the home health sector.