Interim HealthCare of East Tennessee Growth Case Study

This case study details the achievements of Interim HealthCare of East Tennessee, which received the Growth and Innovation Award at the 2025 Axxess Growth, Innovation and Leadership Experience (AGILE). The award recognizes the organization's advancements in the care at home industry, particularly through the integration of technology provided by Axxess. Since switching to Axxess in September 2023, Interim HealthCare has experienced significant growth, with census numbers increasing from 18 to 50 and billed hours rising from 1,000 to 4,000. The organization has also expanded its services into new counties in East Tennessee. The Axxess Home Care solution has been pivotal in enhancing operational efficiency, particularly through improved documentation workflows and the Schedule Center. Prior to this partnership, Interim HealthCare faced challenges such as patient attention issues and billing delays, which have since been addressed through the adoption of Axxess’s technology.