Liberty Home Care and Hospice Quality Achievements

This document is a case study detailing the achievements of Liberty Home Care and Hospice in exceeding quality standards within the home care industry. The organization received the Quality Standards of Excellence Award during the 2025 Axxess Growth, Innovation and Leadership Experience, which acknowledges their commitment to high care standards. The case study outlines the significant improvements in star ratings for patient satisfaction and clinical quality across their services in North Carolina, South Carolina, and Virginia. It highlights the role of Axxess solutions in facilitating these achievements, including tools for compliance and quality monitoring. The document also includes insights from Donna Turlington, President of Liberty Home Care, discussing the strategies that contributed to their success, including leveraging Axxess technology to enhance operational efficiency and address challenges faced during leadership transitions. Overall, the case study emphasizes the importance of dedicated leadership and innovative solutions in achieving quality care outcomes.