PurposeCare of Illinois Achieves Quality Standards Award

This case study documents the achievement of PurposeCare of Illinois in receiving the Quality Standards of Excellence Award at the 2024 Axxess Growth, Innovation and Leadership Experience. The award recognizes PurposeCare's dedication to maintaining high standards of quality care, reflected in their star ratings for patient experience and clinical quality. The agency, which employs over 100 staff and operates in 12 counties, has successfully improved its quality measures rating to five stars through the implementation of Axxess software. The case study outlines the strategies employed by PurposeCare, including a focus on client and clinician needs, user-friendly software solutions, and effective integration with other systems. It highlights how these practices have enhanced operational efficiency and compliance, ultimately leading to improved patient care outcomes. The insights shared by Julia Lakomiak, the Agency Administrator, emphasize the importance of collaboration and support in achieving excellence in home care services.