Summary
This case study details Moderna's transformation of its human resources (HR) functions through the integration of artificial intelligence (AI). The document outlines how Moderna shifted from traditional administrative roles to a consulting approach, leveraging AI to enhance cultural change, talent development, and workforce scalability. Key initiatives included the establishment of an AI Academy for employee training, which provided immersive courses and hands-on workshops, resulting in over 750 custom GPT deployments. The HR team implemented a three-tiered change management strategy to facilitate enterprise-wide AI adoption, achieving an 80% employee adoption rate within six months. Additionally, the case study highlights the use of AI in talent acquisition, moving towards skills-first recruitment and utilizing predictive models for cultural alignment. The People Analytics team developed AI models to predict employee burnout and created dashboards to monitor AI's impact on productivity. Overall, the document presents a comprehensive view of how Moderna is leveraging AI to drive HR innovation and support its growth objectives.
