Bacon Unlimited IT Solution Success Story

This case study details the experience of Denton County MHMR Center in implementing Bacon Unlimited's remote control software to enhance their IT operations. The center, which provides mental health services, faced challenges with their previous remote software, particularly in maintaining communication with mobile crisis units operating outside their network. IT Specialist Gregory Kruger highlighted the need for a reliable solution that could function effectively in various environments. After evaluating several products, the team chose Bacon Unlimited for its affordability and IT-focused features. Since the implementation, the IT team has reported significant improvements in reliability, ease of use, and customer support. They can now connect to computers remotely without issues, push updates efficiently, and manage endpoints from a single console. The feedback from the IT team indicates a high level of satisfaction with the software's performance and its ability to meet their operational needs effectively.