Summary
This case study details the successful partnership between Marquette Bank and Baker Hill Solutions, which began in 1998. Marquette Bank, established in 1945, has focused on providing personalized financial services in the Chicago area. The bank recognized the need for improved lending processes and sought technology solutions to streamline workflows and enhance customer service. Initially, Marquette implemented Baker Hill's legacy solutions, which improved efficiencies in loan origination and portfolio monitoring. The bank later upgraded to Baker Hill NextGen®, a comprehensive loan origination and risk management platform. This solution has enabled Marquette to manage commercial and small business lending more effectively, facilitating better access to client information and enhancing reporting capabilities. As a result of these technological advancements, Marquette Bank has seen significant growth, including a 58% increase in assets and a 170% increase in total loan production over two decades. The partnership continues to evolve, with ongoing support and collaboration from Baker Hill.
