Lifecycle Management for Service Supply Chain

This document is a guide that details the importance of lifecycle management in the service supply chain. It outlines the challenges associated with New Product Introduction (NPI) and End of Life (EOL) processes, emphasizing the need for effective risk management. The guide explains how service organizations must shift their focus from product fulfillment to service parts fulfillment, highlighting the implications of contractual obligations and Service Level Agreements (SLAs). It presents the Prophet software as a service (SaaS) solution, which aids in inventory planning and execution for service parts management. The document describes the NPI process, including forecasting methods such as the Installed Base Demand and Similar Material methods, which help predict future demand for new materials. Additionally, it discusses the EOL planning feature of Prophet, which assists planners in managing materials at the end of their lifecycle, including statistical forecasting and key date considerations. The guide concludes with a focus on best practices for NPI and EOL processes to enhance supply chain efficiency.