Service Supply Chain Forecasting Best Practices

This guide outlines the importance of accurate demand forecasting within supply chain management, particularly focusing on Service Supply Chains (SSC). It explains the consequences of overforecasting and underforecasting, which can lead to excess inventory or missed service level agreements. The document details specific forecasting methods such as Installed Base Demand and Auto-Select, which utilize historical and current contract data to enhance accuracy. It also discusses the significance of configuring suitable forecasting methods and the role of Forecast Alerts in managing deviations from expected outcomes. The guide emphasizes the need for best practices in forecasting, including the use of rate-based methods for determining optimal stock levels and the allocation of forecasts to technicians based on their expertise. Additionally, it highlights Baxter Planning's consulting services aimed at aligning forecasting methods with best practices to improve service supply chain efficiency and effectiveness.