Substituted Service Application Guidelines

This guide outlines the process for requesting substituted service under the Residential Tenancy Act and the Manufactured Home Park Tenancy Act. Substituted service is utilized when standard delivery methods, such as personal delivery or registered mail, are not feasible. The document specifies the conditions under which one can apply for substituted service, including the necessity of demonstrating that reasonable efforts have been made using standard methods. It details the evidence required to support the application, such as recent communication records via email, text messages, or social media, and emphasizes the importance of specific dates and details in the evidence provided. Additionally, the guide explains how to submit the application using the RTB-13 form, either online or in person, and notes that separate applications are needed for each individual to be served. Resources for further assistance are also mentioned.