Managed IT Services Case Study for Sacilese Industriale Vetraria

This case study details the collaboration between Sacilese Industriale Vetraria and beanTech in restructuring the company's IT management. Sacilese, a manufacturer of tempered glass, sought to enhance its IT infrastructure following changes in its workforce. The reorganization focused on user support from internal personnel while outsourcing core services. The document outlines the tailored Managed Services solution provided by beanTech, which includes IT management, security governance, and data center services. These services are designed to ensure business continuity, minimize operational downtime, and enhance cybersecurity measures. The case study highlights the comprehensive support offered, including 24/7 incident management, proactive service interventions, and access to innovative technologies. Additionally, it discusses the advantages gained by Sacilese, such as improved efficiency, ongoing consulting, and a customized fee structure. The collaboration has allowed Sacilese to focus on technological investments and new projects while ensuring the security and management of its information systems.