Trust and Security Framework Overview

This white paper outlines the trust and security framework implemented by BetterCloud, detailing the processes and technologies employed to ensure operational efficiency and data protection for various organizations, including healthcare and financial services. It describes how BetterCloud integrates security and privacy into its operations, starting from executive leadership to maintain compliance and manage risks effectively. The document explains the BetterCloud platform's capabilities in managing SaaS applications, including onboarding and offboarding processes, and emphasizes the importance of data security through its architecture built on Google Cloud Platform. Furthermore, it presents the compliance certifications BetterCloud has achieved, such as ISO/IEC 27001:2013 and SOC 2 Type 2, which attest to the platform's adherence to rigorous security standards. The paper also details the security measures in place, including the use of single sign-on technologies and OpenID Connect for authentication, ensuring that user access tokens are not stored, thereby enhancing security and compliance.