This case study details the implementation of a sound masking solution by Pro AV Solutions SA in their refurbished office space located in Adelaide, Australia. The objective was to improve speech privacy and reduce noise distractions in an open-office environment where various teams worked in close proximity. The challenge was to maintain a collaborative atmosphere while ensuring that departments requiring quiet for concentration could function effectively. Pro AV Solutions SA partnered with Biamp to install the Cambridge Qt X sound masking system, which utilizes discreet ceiling speakers to emit ambient noise that masks distracting sounds. The installation was tailored to the office layout and the specific needs of each department. Following the implementation, employees reported significant improvements in work environment satisfaction, noting a reduction in noise distractions and enhanced speech privacy. The case study illustrates how the sound masking system contributed to a more focused and comfortable workspace, aligning with the company's commitment to employee wellbeing.