Cybersecurity Enhancement for Town of North Haven

This case study details the cybersecurity challenges faced by the Town of North Haven, Connecticut, which has a population of approximately 25,000 residents. The town's two-person IT team was tasked with protecting critical services, including police and emergency services, from cyber threats such as ransomware. The Director of Information Technology, Alex Linos, recognized the need for enhanced security measures following a nearby town's ransomware incident. To address these challenges, the town opted for Binary Defense's Managed Detection and Response (MDR) service, which provides 24/7 monitoring and a human element to cybersecurity. The case study outlines how this partnership has improved the town's security posture by allowing the IT team to focus on their core responsibilities while ensuring that potential threats are monitored effectively. Linos emphasizes the importance of having knowledgeable human analysts who can recognize abnormal behavior in the town's IT environment, which is crucial for maintaining the safety and security of municipal services.