ExtraHop Managed Network Detection and Response Overview

This document is a guide detailing the ExtraHop Managed Network Detection and Response (mNDR) service, which is managed by Binary Defense. The service offers 24x7x365 monitoring, analysis, and remediation to enhance security posture. It highlights the benefits of having a dedicated team of cybersecurity experts who utilize the ExtraHop platform to detect and respond to advanced threats effectively. The document outlines the operational capabilities, including a 12-minute average response time and guaranteed 30-minute response for critical events. It also emphasizes the importance of human analysis supported by powerful analytics to identify and remediate threats in real time. The guide explains how the mNDR service provides agentless visibility and packet-level granularity, ensuring comprehensive monitoring without the need for additional technology implementations or new hires. Furthermore, it describes the onboarding process and the collaborative approach taken to extend the client's security team, ensuring continuous protection against sophisticated cyber threats.