Telco Strategies for Enhancing Consumer Cybersecurity

This technical report discusses the strategies employed by telecommunications companies to improve consumer cybersecurity, focusing on the insights gathered during Q4 2024. It outlines the significant increase in consumer cyber threats, particularly from online scams, and highlights the projected growth in telco spending on consumer security software, expected to reach $606 million by 2030. The report details the distribution of this spending, with a notable emphasis on endpoint security. It also presents the emergence of new technologies, such as open-source home routers, which are anticipated to enhance security measures. Furthermore, the report addresses the evolving tactics of scammers, including the integration of generative AI to create more convincing phishing attempts and the resurgence of traditional techniques like caller ID spoofing. The report concludes by emphasizing the importance of partnerships between telcos and cybersecurity firms, such as Bitdefender, to effectively combat these threats and protect consumers.