Mid-Sized Credit Union Adopts Bitwarden Password Manager

This case study details the experience of a mid-sized credit union in Michigan that transitioned to Bitwarden as its password management solution. Initially, the organization faced challenges with its previous password management system, which led to employees storing passwords insecurely. After experiencing a breach with LastPass, the credit union sought a self-hosted solution that offered better functionality and customer support. Bitwarden was chosen due to its positive reviews and features such as self-hosting, seamless onboarding, and robust encryption. The credit union reported a significant increase in employee adoption of Bitwarden, exceeding that of LastPass by 15 percent. The deployment process was described as easy, saving both employee and IT time. Additionally, features like Bitwarden Send and Collections improved internal processes for password management and sharing. Overall, the credit union expressed high satisfaction with Bitwarden compared to its previous solution, noting enhanced security and user experience.