Blackbaud Business Continuity Management Program

This document is a guide on Blackbaud's Business Continuity Management (BCM) program, which is designed to equip internal teams with the necessary information to protect, sustain, and recover operations during business disruptions. The BCM program is modeled after NIST 800-34 and aims to ensure the company can continue serving customers effectively during crises. The guide details various components of the BCM, including the Business Continuity Plan (BCP) and Disaster Recovery Plan (DRP), which are essential for maintaining operational resilience. It outlines the roles of different internal teams, such as IT and Cyber Security, in managing these plans. Additionally, the document discusses supplemental plans like the Cyber Incident Response Plan (CIRP) and the Crisis Communication Plan (CCP), which can be activated based on the severity of potential threats. The guide emphasizes Blackbaud's commitment to adhering to industry standards and regulatory requirements through regular assessments and risk management practices.