State of the Supply Chain Industry 2023

This report presents the findings of the 2023 survey conducted among supply chain organizations to assess their challenges and solutions in the current market landscape. The survey highlights ongoing post-pandemic issues such as complex customer demand patterns and increasing market volatility that organizations face. Despite these challenges, the industry reported a year-over-year sales growth of 9% in 2023. Key findings indicate that 65% of organizations cited complex customer demand patterns as a primary challenge, while 79% reported increasing volatility. The report details how inventory management remains a critical pain point, with many companies holding more than one month of inventory on hand. Additionally, it discusses the role of advanced technologies and machine learning in addressing these challenges, although many organizations struggle to justify the costs. The report concludes by emphasizing the need for effective inventory management strategies to navigate the evolving supply chain landscape.