Total Economic Impact Study of BMC Helix Discovery

This document is a Total Economic Impact™ study conducted by Forrester Consulting, commissioned by BMC, which evaluates the potential return on investment (ROI) for enterprises deploying BMC Helix Discovery. The study aims to provide a framework for organizations to assess the financial impact of implementing this software-as-a-service solution. It includes insights from interviews with representatives from four organizations that have utilized BMC Helix Discovery, highlighting the transition from legacy systems to a more integrated approach. Key findings indicate significant improvements in IT productivity, incident resolution, asset optimization, and security. The study quantifies benefits over a three-year period, estimating total benefits at $7.1 million against costs of $1.7 million, resulting in a net present value (NPV) of $5.4 million and an ROI of 314%. Additionally, the document outlines unquantified benefits such as improved visibility and customer support, which contribute to overall business growth and operational efficiency.