boost.ai is a Norwegian company founded in 2016 that operates within the software industry, specializing in conversational AI technology. With an employee size ranging from 51 to 200, the company focuses on developing solutions that enhance customer experience (CX) through advanced AI capabilities. Their published document, "The 2026 Conversational AI Index," outlines key trends and insights in the conversational AI market, emphasizing a significant shift towards managing multi-agent ecosystems rather than individual bot interactions. The document highlights critical trends such as AI orchestration, agentic AI, and adaptive voice, indicating a market correction and a need for enterprises to adapt to operational complexities. boost.ai's expertise lies in enabling businesses to transition from basic Q&A interactions to sophisticated, autonomous AI agents capable of executing complex tasks and transactions. The company aims to assist organizations in navigating the evolving landscape of conversational AI to unlock efficiencies and deliver enhanced digital experiences to customers.