UK Investment Platforms and AI Integration

This white paper discusses the integration of artificial intelligence (AI) within UK investment platforms, highlighting the transformative potential of generative AI (GenAI) and agentic AI. It outlines the current state of AI adoption among firms, emphasizing that AI has shifted from an emerging technology to a strategic priority. The paper documents findings from a survey conducted by The Platforms Association, revealing that 100% of firms consider AI a priority in the short to medium term. However, while firms recognize the importance of AI, there is a gap between ambition and organizational readiness. The paper details the challenges firms face in scaling AI adoption, including infrastructure upgrades and governance structures. It also notes that while many firms are experimenting with AI, most initiatives remain tactical. The authors argue that the choices made in the next 12–24 months will be crucial for determining whether AI becomes a source of competitive advantage or merely incremental efficiency.