Structured Approach to Selecting BPM Solutions

This case study outlines Novamex's structured approach to selecting a Business Performance Management (BPM) solution to enhance its budgeting and reporting processes. The narrative begins with Novamex, a leading marketer of Mexican food and beverage products in the USA, facing challenges with its Excel-based system for reporting and budgeting. The CEO's directive led to forming a task force, which recognized a need for external expertise in navigating the unfamiliar BPM landscape. This realization prompted Novamex to engage BPM Partners for guidance. The process involved defining specific performance metrics, creating a detailed request for proposal (RFP), and evaluating vendor responses through structured methodologies. Novamex's team actively participated in the selection process, focusing on the vendors' capabilities for budgeting, forecasting, and reporting. Eventually, Cognos was chosen for its suitable functionality. The implementation of Cognos has already brought early successes, including automated sales reports, which enhance the speed and accuracy of data access for decision-making. This case study illustrates the benefits of a structured approach to BPM solution selection and implementation.