ServiceNow Ecosystem Partners Quadrant Report March 2026

This document is a quadrant report evaluating the ServiceNow ecosystem partners in Europe, focusing on their competitive strengths, service portfolios, and innovation potential. It outlines the current market dynamics, emphasizing a shift towards AI-governed operations and the consolidation of functions around ServiceNow as a central platform. The report details how enterprises are transitioning from isolated projects to integrated, AI-driven operations, highlighting the importance of compliance with European regulations such as GDPR and DORA. It discusses the evolving needs of buyers in various sectors, including BFSI, healthcare, and manufacturing, who are seeking industry-specific solutions that ensure data residency and governance. The report also presents insights into the strategies service providers are adopting to meet these demands, including the development of upgrade-safe architectures and outcome-based managed services. Overall, it provides a comprehensive view of the ServiceNow market landscape in Europe as of March 2026.