2025 Digital Transformation and Next-Gen Technology Study

This report presents the findings of the 2025 Digital Transformation & Next-Gen Technology Study, which surveyed over 500 financial services technology and operations leaders globally. The study outlines the major shifts in the digital transformation landscape over the past two years, highlighting the increasing importance of data strategy as firms navigate their transformation journeys. It details how organizations are investing heavily in foundational technologies such as cloud, cybersecurity, and artificial intelligence (AI) to enhance their operational efficiency and resilience. The report also discusses the challenges firms face, particularly regarding data silos and the integration of legacy systems. Key findings indicate a significant rise in the adoption of generative AI, with many firms expecting productivity gains and improved customer experiences as a result. The document emphasizes the necessity of a robust data management strategy to unlock opportunities and drive successful digital transformation initiatives across the financial services sector.