Worldwide Sustainability Programs and Services Hardcopy 2023 Vendor Assessment

This document is an IDC MarketScape assessment that evaluates sustainability programs and services among selected hardcopy vendors. It discusses the quantitative and qualitative characteristics that position these vendors for success in the office printing market. The assessment covers 11 major hardcopy equipment manufacturers and is based on a comprehensive framework that evaluates key metrics in corporate strategies, business operations, and governance measures in the context of sustainability. The document includes findings on customer preferences regarding sustainability initiatives, such as the importance of product features that support sustainability and the need for monitoring and reporting on environmental impacts. Additionally, it outlines the vendor inclusion criteria and provides advice for technology buyers on evaluating vendors based on their sustainability objectives and capabilities. The document emphasizes the growing significance of sustainability in business strategies and the role of print service providers in helping organizations achieve their sustainability goals.