Trust in AI: Actions and Attitudes Around AI Adoption

This report presents findings from BSI’s International AI Maturity Model, which assesses organizational confidence and readiness for AI adoption. The research involved consulting 932 business leaders across nine global markets and seven sectors, focusing on actions, attitudes, plans, and expectations regarding AI. The report outlines the perceived maturity of organizations in terms of AI investment, training, and trust, providing scores that indicate their readiness for AI integration. It also discusses variations in AI adoption across different countries and sectors, highlighting that larger organizations tend to be more mature in their AI strategies. The report emphasizes the importance of building trust in AI as a core component for effective technology use. Additionally, it identifies practical steps organizations can take to foster a trustworthy AI ecosystem, including long-term strategic thinking, cross-border collaboration, and the establishment of safety measures. Overall, the document aims to guide organizations in realizing AI's potential as a positive force in society.