Leadership Development Partnership in Cloud Software

This case study outlines the partnership between a leading cloud software company and BTS, focusing on leadership development initiatives over a decade. Initially, the organization faced challenges in onboarding new employees from traditional software backgrounds, which prompted the need for tailored leadership programs. BTS co-created an executive development program for top leaders, emphasizing essential business skills and leadership mindsets for a SaaS environment. The program included simulations and coaching, which have been updated annually to align with the company's evolving priorities. As the partnership progressed, BTS developed additional programs for frontline leaders and engineers, addressing the unique challenges of their roles. The case study also details the creation of a behavior model, the Great Profile, to enhance the hiring process for executives. Furthermore, BTS facilitated talent development initiatives, including a year-long virtual journey for aspiring managers and experiential simulations for acquisitions and sales enablement. The sustained growth and high employee engagement levels reflect the success of these initiatives.